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Guides, references, and answers for advisors using the Bancroft platform.
Getting Started
Sign in, set up your firm, configure branding, and understand billing.
3 articlesWorkflows
Document generation, trust funding, amendments, the Digital Safe, team management, and the client experience.
7 articlesCompliance & Security
How Bancroft handles UPL, data encryption, multi-factor authentication, and platform security.
2 articlesDocuments
What each document type produces, what it covers, and the common edge cases per document.
1 articleGetting Started
Getting started with Bancroft
Getting started with Bancroft
6 minStep-by-step onboarding for new Bancroft advisors. Sign in, set up your firm profile and branded subdomain, invite your first client household, walk them through the questionnaire, generate the document, and finalize it. The full first-30-minutes path from signup to first delivered packet.
Billing, plans, and service credits
6 minThe four Bancroft pricing tiers and what each includes, plus add-on services, service credits, annual billing discounts, and how Stripe-powered billing works inside the platform. Covers the $299 Advisor plan with its 25-document/year cap, the $499 Growth plan with unlimited documents, the $799 Firm plan with full white-label and multi-advisor seats, and Enterprise.
White-label and branding
5 minSet up your subdomain portal, upload your logo and favicon, customize colors and fonts to match your brand, and configure custom domains on Firm and Enterprise plans. Walk-through of every branding control on the platform, from the basic firm-name display through full custom-domain DNS setup with automatic SSL provisioning.
Workflows
Core advisor workflows
Document generation workflow
7 minThe full lifecycle of a document inside Bancroft, from picking the type and walking the client through the questionnaire to draft review, finalization, and delivery. Covers the per-document model (no bundled intake), watermarked drafts, the finalize-once rule, and how household-level data carries across documents so the same beneficiary or address never has to be re-entered.
Trust funding letter automation
7 minHow Bancroft generates, approves, delivers, and tracks trust funding letters end-to-end. Six asset-class templates (banks, brokerages, retirement, life insurance, business interests, safe deposit boxes), per-asset funding strategy options, advisor batch approval, encrypted proof-of-mailing uploads, daily reminders, and auto-generated state transfer affidavits alongside recorded deeds. The workflow that actually finishes the estate plan after signing.
Digital Safe (vault)
8 minBancroft's encrypted document vault. AES-256-GCM envelope encryption with per-entry keys, automatic sync of finalized estate planning documents, the Document Tracker inventory, the Legacy Letter, executor disclosure workflow with audit-logged access requests, and wellness check-ins. Included on every plan at no per-household charge while the advisor's Bancroft subscription is active.
Amendments and restatements
5 minHow to update existing documents after they have been signed. Trust amendments for targeted changes (one beneficiary, one trustee, one provision), restatements for full rewrites that preserve the original trust date and legal continuity. Free on every Bancroft plan: no per-amendment fee, no annual cap, no tier restriction. Includes restatement support for trusts originally drafted on other platforms.
The client experience
6 minWhat your clients see when they log into your branded portal. The invitation flow, household basics intake, dashboard, questionnaire, documents tab, Digital Safe, asset inventory, and notification preferences. How the advisor and client workflows connect through shared household data so neither side ever re-enters the same fact twice.
Enterprise team management
6 minMulti-advisor firms on the Bancroft Firm and Enterprise plans: creating the firm record, inviting members, managing seats and roles (Owner / Admin / Member), transferring ownership, sharing households across the team, and using the firm-wide audit log. Includes $249/month per-additional-seat pricing and how firm-covered add-ons (deed recording, attorney review) work.
Deed recording
4 minHow Bancroft handles real property transfers into a trust. Quit claim deed orders at $199 per deed, county recording coordination, Lady Bird Deed orders at $399 with mandatory attorney review, automatic state transfer-affidavit generation with the recording packet, Garn-St. Germain mortgage protection, homestead exemption handling, and what to tell clients about insurance and property taxes.
Compliance & Security
Compliance, security, and legal guardrails
Bancroft and the unauthorized practice of law
8 minHow the Bancroft model is structured to keep financial advisors compliant with unauthorized practice of law rules. The framework derived from ABA Model Rule 5.5, the Nolo Press precedent that settled the question in 1998, and the three operating guardrails Bancroft enforces structurally (no individualized legal advice, attorney consultation for complex situations, full audit logging). Written for a compliance officer to read in fifteen minutes.
Security and multi-factor authentication
5 minHow Bancroft protects estate planning data. AES-256 envelope encryption with per-entry keys, TLS 1.3 in transit, TOTP MFA with backup codes, instant session revocation across devices, row-level database security, and full audit logging. Includes the runbook for suspected unauthorized access and the security controls aligned with SOC 2 Type II trust services criteria.
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Email support@usebancroft.com and we will answer it personally. Repeat questions become new articles.
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