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Onboarding

Onboarding, done with you.

Estate planning takes work to learn. Bancroft is built for advisors who are ready to do that work. We train you, and we stay close while your first plans come together.

What every firm gets

  • A setup checklist and a short product tour the first time you sign in.
  • A free 30-minute live walkthrough with the Bancroft team. The booking link arrives in your welcome emails.
  • A personal check-in from the team after your walkthrough. A real email, not an automated one.
  • The help center and the resources library, also linked from the Resources menu inside the platform.
  • Email support at support@usebancroft.com.

The milestones

  1. 1. Set up your firm.

    Complete your profile. Add your logo and colors to your branded portal.

  2. 2. Learn the workflow.

    Take the live walkthrough. Read Getting started in the help center.

  3. 3. Invite your first household.

    The household enters family, important people and assets once, in your portal. That record prefills every questionnaire.

  4. 4. Finish the first plan.

    The household answers each questionnaire and makes every selection. You review the drafts together. Signing tasks track each document through execution. Attorney review is available when a situation calls for it, and the household engages the attorney directly.

  5. 5. Follow through on funding.

    Each asset headed for the trust becomes a task. You or the household approve the letters. The household mails them and stores each confirmation. See trust funding.

  6. 6. Keep the plan current.

    Annual review reminders, free trust updates, and the Opportunities view on every household.

See how a Bancroft plan comes together.

What it takes from you

Want us beside you?

Bancroft Launch adds live sessions, done-for-you setup and branded client materials. See Bancroft Launch.